Although I have inserted the new batteries why isn't my laptop remote working?

Hello

There is a common problem with all the IR devices, as they get old, they start to lose sensivity and thus need a replacement, same is the case with tv remotes as well as the stereo system, AC and the computer.

You didn't mention here if your remote is new or an old one, if you could please specify we could help you better that way.

If your remote is a new one, you must check its an original one, some cheaper remotes do not work for long and soon become unusable. If you are sure you have an original and the correct make for your laptop then there may be other reasons for this problem. Check for a light or a beeping signal on the PC indiacating your IR device on the PC is working to recieve the signal, in case the reciever on the PC is not working, you can contact your laptop support service.

Hope this helped you